Shipping policy
Shipping Policy
Thank you for shopping with Vulgar Selfcare! We work hard to get your order packed and on its way as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. During periods of high order volume, holidays, product launches, or special promotions, processing times may be slightly longer.
Orders are processed Monday through Friday, excluding major holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, package weight, and shipping method selected.
From time to time, we may offer free shipping promotions. Any applicable free shipping thresholds or promotional terms will be displayed at checkout.
Delivery Estimates
Estimated delivery times begin once your order has shipped and are provided by the shipping carrier.
Typical transit times within the United States are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (when available)
Delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned because of an incorrect or incomplete address, refusal of delivery, or failure to retrieve the package, the customer may be responsible for any additional shipping charges required to resend the order.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at hey@vulgarselfcare.com.
We will gladly work with the shipping carrier to help resolve the issue; however, once a package has been accepted by the carrier, delivery is ultimately the responsibility of the carrier.
International Shipping
International shipping may be available to select destinations.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.
Vulgar Selfcare is not responsible for delays caused by customs processing.
Order Changes
If you need to modify or cancel an order, please contact us immediately after placing it.
While we will do our best to accommodate requests, we cannot guarantee changes once an order has entered processing or has been shipped.
Contact
If you have any questions regarding your shipment, please contact us at:
Email: hey@vulgarselfcare.com
We appreciate your support and can't wait for you to enjoy your Vulgar Selfcare products!
